LOYA Loyalty Platform
Enhance your customer experience with our game-changing customer loyalty platform.
LOYA DESCRIPTION
LOYA is a comprehensive Loyalty Platform, designed to increase customer engagement and retention within the dynamic world of retail betting.
The platform is tailored specifically for gaming operators who aim to enhance player engagement by encouraging them to place more bets and have a unique experience in Solutions.
Apart from creating an engaging loyalty experience, LOYA allows businesses to gather valuable data for a deeper understanding of their customers. This data-driven approach enables the creation of a highly optimised loyalty platform, enhancing overall effectiveness and customer satisfaction.
LOYA, integrated into BetConstruct, streamlines operations with its advanced back-office system. The user-friendly mobile app lets users earn points by scanning tickets, and unlocking loyalty statuses like "Silver," "Gold," and "Platinum." As the first retail loyalty platform for anonymous betting, LOYA prioritises privacy and security. Diverse points-earning programs, from betting to social sharing, ensure engagement, supported by transparent and clickable programs for maximising points.
KEY FEATURES
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User Management: Enabling admins to manage user accounts and access levels
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Loyalty Program Configuration: Establishing point-earning rules and a tiered structure
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Reporting and Analytics: Summarising points, redemptions, user activity, won bets, bet counts and market-specific data
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Communication Module: Notifying users of their loyalty programme and bet status
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Campaigns Creation/Customisation: Customising and displaying campaigns from the back office to the app’s section
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Point Redemption/Shop: Browsing catalogue to redeem points for products
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User Account Dashboard: Enabling users to view account status, change settings, and see loyalty program progress
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Statistics Visualisation: Displaying detailed charts for bets, sports types, and the market in the mobile app
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