LOYA Loyalty Platform
Enhance your customer experience with our game-changing customer loyalty platform.
LOYA DESCRIPTION
LOYA is a comprehensive Loyalty Platform, designed to increase customer engagement and retention within the dynamic world of retail betting.
The platform is tailored specifically for gaming operators who aim to enhance player engagement by encouraging them to place more bets and have a unique experience in Solutions.
Apart from creating an engaging loyalty experience, LOYA allows businesses to gather valuable data for a deeper understanding of their customers. This data-driven approach enables the creation of a highly optimised loyalty platform, enhancing overall effectiveness and customer satisfaction.
LOYA, integrated into BetConstruct, streamlines operations with its advanced back-office system. The user-friendly mobile app lets users earn points by scanning tickets, and unlocking loyalty statuses like "Silver," "Gold," and "Platinum." As the first retail loyalty platform for anonymous betting, LOYA prioritises privacy and security. Diverse points-earning programs, from betting to social sharing, ensure engagement, supported by transparent and clickable programs for maximising points.
KEY FEATURES
- Seamless user account and access level management
- Flexible campaign creation and customisation for app integration
- Customisable loyalty programme with point-earning and tiered structures
- Comprehensive reporting and analytics on user activity and market data
- Real-time communication for loyalty programme updates and bet statuses
- Convenient point redemption via a product catalogue
- User-friendly dashboard for tracking account status and loyalty progress
- In-depth statistics visualisation on mobile for bets, sports, and markets
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